Subscription Terms
Free Trial
We offer a free trial for our services. Unless you cancel at least 24 hours before the end of the free trial, you will be automatically charged the price indicated on the payment screen for the subscription period you have selected (e.g., weekly, monthly, semi-annually, annually, or otherwise).
Subscription
The subscription renews automatically at the end of each period (e.g., weekly, monthly, semi-annually, annually, or otherwise), depending on the option selected at the time of purchase, until you cancel.
Payment Method
Payment will be charged to the payment method you submitted at the time of purchase upon confirmation of the purchase. You authorise us to charge the applicable subscription fees to this payment method.
Cancellation
You can cancel your free trial or subscription at any time by turning off auto-renewal through your account settings. To avoid being charged, you must cancel the subscription in your account settings at least 24 hours before the end of the free trial or the current subscription period. Deleting the app does not cancel your subscription.
Platform-Specific Instructions
If you enabled a free trial or purchased a subscription via:
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Apple App Store: Cancel through your Apple ID account settings, as detailed on the Apple Support Page at https://support.apple.com/en-us/HT202039.
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Google Play Store: Cancel through your Google Play account settings, as detailed on Google’s Support Page at https://support.google.com/googleplay/answer/7018481?hl=en.
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Directly Through Our Website: Cancel through your website account or as specified in our cancellation policy on the website.
Changes
We may change subscription fees at any time but will provide reasonable notice by posting new prices on the app or via email notification. If you do not wish to pay the new fees, you can cancel your subscription before the changes take effect.
Refunds
All purchases are final and non-refundable except as required by law. However, if you are a resident of the EU, you have the right to withdraw from a service agreement without charge and without giving any reason within fourteen (14) days from the agreement's start, unless immediate performance was consented to at the time of agreement conclusion.
Additional Notes
Please take a screenshot of this information for your reference. This may help you manage your subscriptions more effectively. For any questions related to the subscription terms, please contact us at [support@aiplantid.com].